Q – How much is your labor rate?
A – Our labor rate is $85.79 per Flag Hour.
Q – What is a Flag Hour?
A – A Flag Hour is the time estimated to do a repair set by the manufacturer.
Q – What is the difference between pulling computer codes and a diagnostics?
A – Extracting codes from the automobiles computer tells you what system a fault is in. It will not, however, tell you what the fault is most of the time. A diagnostics provided by a certified technician will identify and find the actual fault.
Q – Why are oil changes recommened every 3 months or 3,000 miles?
A – Automotive manufacturers may recommended a longer oil life interval, but they are not the oil manufacturer. The oil manufacturer states the 3/3000 oil change recommendation due to the fact that oil, after being ran in a combustion engine, will become acidic.
Q – Can I go longer between oil changes with synthetic oil?
A – Yes, the range is set again by the oil manufacturer. We recommend Valvoline.
Q – Do you have a loaner vehicle?
A – Yes. Please call ahead for availability. You must be 25 or older.
Q – Do you have a tow service.
A – No, please see our “Towing” section in this web site for referrals.
Q – Do you have after hours drop off?
A – Yes we do! There is a night drop box with envelopes to use at your convenience.
Q – How often do tires need to be rotated and/or balanced.
A – We recommend rotating every 3000 miles and balancing every 6000 miles. See “Tire Care” section of this web site.
Q – Why does my steering wheel shake when I apply the brakes?
A – Steering wheel shake is due to front brake rotor run out (warping). See our “brakes” section in our web site.
Q – How often do I need my transmission serviced?
A – Every 30,000 miles is typical, but we wiil check and see during every routine maintenance for you.