D & R Car Care | Auto Repair Statesboro | Oil Change | Tire Shop

Quality Service the Right Way, the First Time!

FAQ

 

Q – How much is your labor rate?
A – Our labor rate is $89.97 per Flag Hour.

Q – What is a Flag Hour?
A – A Flag Hour is the time estimated to do a repair set by the manufacturer.

Q – What is the difference between pulling computer codes and a diagnostics?
A – Extracting codes from the automobiles computer tells you what system a fault is in. It will not, however, tell you what the fault is most of the time. A diagnostics provided by a certified technician will identify and find the actual fault.

Q – Why are oil changes recommened every 3 months or 3,000 miles?
A – Automotive manufacturers may recommended a longer oil life interval, but they are not the oil manufacturer. The oil manufacturer states the 3/3000 oil change recommendation due to the fact that oil, after being ran in a combustion engine, will become acidic.

Q – Can I go longer between oil changes with synthetic oil?
A – Yes, the range is set again by the oil manufacturer. We recommend Valvoline.

Q – Do you have a loaner vehicle?
A – Yes. Please call ahead for availability. You must be 25 or older.

Q – Do you have a tow service.
A – No, please see our “Towing” section in this web site for referrals.

Q – Do you have after hours drop off?
A – Yes we do! There is a night drop box with envelopes to use at your convenience.

Q – How often do tires need to be rotated and/or balanced.
A – We recommend rotating every 3000 miles and balancing every 6000 miles. See “Tire Care” section of this web site.

Q – Why does my steering wheel shake when I apply the brakes?
A – Steering wheel shake is due to front brake rotor run out (warping). See our “brakes” section in our web site.

Q – How often do I need my transmission serviced?
A – Every 30,000 miles is typical, but we wiil check and see during every routine maintenance for you.

STATESBORO | AUTO REPAIR SHOP | D & R Car Care

SCHEDULE SERVICE | AUTO REPAIR SHOP | D & R Car Care

COUPONS | AUTO REPAIR SHOP | D & R Car Care

STATESBORO TIRE SHOP | TIRE QUOTE | D & R Car Care

STATESBORO TIRE SHOP | TIRE QUOTE | D & R Car Care

COUPONS | AUTO REPAIR SHOP | D & R Car Care

Hours of Operation:
Monday - Friday:  7:30 a.m. - 6 p.m.
Saturday:  9.a.m. - 2 p.m.

"Ashleigh and the whole crew do a wonderful job. My husband and I both use them and have never had any issues. They do everything they can to accommodate to you and your vehicle. "

      - Staci Cobb

" My daughter, a student at Ga Southern Univ., has had nothing but an incredible experience with D&R Customer Service and the repairs received to date. The "AutoServe1" message notification service is top notch and VERY MUCH APPRECIATED by a father from afar. I will CERTAINLY make recommendation to other parents and look forward to working with you all in the future. You get my top ratings! "

- John Blythe

" As I was traveling through Georgia, D&R was highly recommend when I needed an oil change. D&R staff alerted me to a bulge in one of my tires and saved me from a disaster happening on my trip. The staff was professional and courteous and replaced my tire quickly and efficiently so I could continue my trip, even though they were very busy. Thank you D&R for all you did. "

- Judy Blain

" Ray and Jodi and staff are excellent in customer service! If you have never been there go, you will be glad you did. I especially love the vehicle reports that come with an oil change. "

- Dana Fordham

" Customer service was great. Staff is highly knowledgeable, friendly & they provided excellent service! "

- Devang Shah

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