Frequently Asked Questions
Do you do emissions testing?
NO, we do not do emissions testing. It is not required in Statesboro, Ga.
How much is your labor rate?
Our labor rate varies depending on the vehicle. European rates are $169.97; all others are $134.97.
What is a Flag Hour?
A Flag Hour is the time estimated by the manufacturer to complete a repair.
What is the difference between pulling computer codes and a diagnostics?
Extracting codes from the automobile’s computer tells you which system a fault is in. It will, however, most of the time not tell you what the fault is. A diagnosis provided by a certified technician will identify and find the actual fault.
Why are oil changes recommended every 3 months or 3,000 miles?
Automotive manufacturers may recommend a longer oil-life interval, but they are not the oil manufacturer. The oil manufacturer recommends a 3,000-mile oil change due to the fact that oil, after running in a combustion engine, becomes acidic.
Can I go longer between oil changes with synthetic oil?
Yes, the range is set again by the oil manufacturer. We recommend Valvoline.
Do you have a loaner vehicle?
No, we do not have a loaner vehicle available for customers.
Do you have a tow service?
No, please see our “Towing” section on this website for referrals.
Do you have after-hours drop-off?
Yes, we do! There is a night drop box with envelopes available for your use at your convenience.
How often do tires need to be rotated and/or balanced?
We recommend rotating every 3,000 miles and balancing every 6,000 miles. See our “Tire Care” section of this website.
Why does my steering wheel shake when I apply the brakes?
Steering-wheel shake is due to front brake rotor runout (warping). See our “Brakes” section of this website.
How often do I need my transmission serviced?
Every 30,000 miles is typical, but we will check during every routine maintenance visit for you.
What does your multi-point inspection include, and how do customers get their results?
Our multi-point inspection is a visual inspection of your vehicle, including fluids, brakes, suspension, belts, hoses, lighting, and tire wear. As soon as we finish, you will receive a detailed report by text and email so you know exactly what is going on.
Which makes and models do you service?
We work on domestic and foreign cars from 1997 and up, including diesel models, with some exceptions. Our ASE-certified technicians can also handle most hybrid and electric systems. Just give us a call to confirm for your specific vehicle.
Do you handle both manual and automatic transmissions?
Absolutely. We offer full transmission services—flushes, repairs, and replacements—for manual and automatic gearboxes using top-quality MaxLife fluids and Valvoline conditioners.
What tire brands do you carry, and can I request a specific one?
We sell Goodyear, Michelin, Uniroyal, Bridgestone, BFGoodrich, General Tire, Firestone, Pirelli, and Kumho. If you have another favorite, let us know, and we can order it for you.
How much does an oil change cost, and what is the difference between synthetic and conventional?
Prices depend on your vehicle and oil choice. We use Valvoline synthetic for faster performance and longer life, but we also offer Synthetic Blend oil changes. Call us or book online to see current rates.
What do you charge for common repairs like brakes, belts, A/C recharges, or alignments?
Repair costs vary by vehicle and the work required. We can perform a diagnostic, send you photos, and give you a clear, itemized estimate before we start.
Are there any package deals or seasonal specials beyond the student oil-change offer?
Yes – check our Coupons page for the latest deals on inspections, maintenance packages, tire bundles, and more.
How do I use a coupon online or in the shop?
Enter the coupon code when you book online or show us the printable coupon when you arrive. We will apply the discount right away.
Can I book an appointment online, or do I need to call?
You can do either. Use our appointment booking option on the website or call us at (912) 871-4111.
Do you accept walk-ins, and what is the wait time?
Walk-ins are welcome when we have space. Calling ahead helps us accommodate you faster.