Kelly and Taylor L. provided exceptional service with outstanding professionalism and energy. They ensured my experience was seamless by... keeping me informed throughout the process. Their attentiveness and kindness toward every customer demonstrated a strong commitment to excellent customer service. A fantastic team delivering top-tier service!read more
Quick and courteous service.
I have used them four times servicing my son's car while he is at college. They always come in at the quote or under. The work has been... done the right the first time. I highly recommend.read more
We have had great experiences with D&R. Taylor (I believe the service manager) has been work with on a replacing remanufactured engine that... didn't work out. It was installed by another auto shop in a different town, but needed replacing after 2. D&R did great work and was extremely patient as we worked the warranty claim. It's nice to know if we have another car issue for our GSU student, we know who to call.read more
Great service. I needed to get a starter for my son's car. They gave me immediate attention and replaced it in 1 day. I truly appreciate... them. Would recommend them to anyone.read more
Patched my tire and tweaked a few other things as well at no extra cost
Great experience! My scheduled appointment was right on time and the prices are fair.
My go to auto repair first the last ten years. Quick, fair and friendly what more could you ask for.
4/19/22 - made an appt for an oil change.....everything went smooth as always. Appointment time was convenient and I was in and out in... less than 30 minutesEarlier postD & R is my go to place for car service. They will truly work to get to the bottom of any issue you have. My most recent experience was an oil change due to the fact that I couldn't get a timely appt with Hyundai. Plus I also needed a new tire due to a blow out. Prior to this visit, D & R was able to diagnose an issue with my Nissan (2005) that three different Nissan dealerships could not accurately diagnose. It took 3 different visits and process of elimination of what they thought would fix it, before it was accurately diagnosed. The bottom line is that they didn't give up. My Nissan now drives again like a dream.read more
Found a wiring problem I could not find it was causing a shut down on the engine. Their price was very reasonable. Their work was very... quick. I would definitely recommend.read more
Great people! Trustworthy!
I am lucky enough to have a dad who doubles as a home mechanic, so I have been spoiled with trustworthy repairs my whole life. However,... Statesboro is far from home and some things can’t wait for the next time I head back. I am always nervous to leave my car in the hands of people I don’t know, but D&R has absolutely earned my trust. My car was making a strange noise and I decided to take it to D&R since I have gone to them in the past for regular services like oil changes and tire rotations with no complaint. When investigating the source of the noise they were incredibly thorough and took my concerns into consideration. The person who worked on my car sat down and spoke with me about what they found and even went back to double check everything after our conversation. All around it was a great experience. They are definitely a great business to have in your corner if you want to get as much longevity out of your car as possible.read more
My son attends GSU in Statesboro and I live hundreds of miles away. His first car needed service and wouldn't start. I searched online and... found D&R and from the Google reviews, years in business, professional website & proximity to the school I told him to have the car towed there.At first, due to son's inexperience with cars, he incorrectly told the tech what was wrong and the repair quote was more than he could afford. I called and spoke to the owner and explained my concerns. After a few minutes we both came to an agreement. I paid the balance and thought we were done.The integrity of Mr. Taylor was then revealed when he called me back to let me know he was gonna take a few more minutes to personally look at the issue to make sure his first assumptions were correct and less than hour later he called again to confirm that his hunch was correct and he took care of what could have been a recurrence of the same no start issue.I'm thankful to find there are still good people that do good business and make sure the job is done right the first time. God bless your business and for being the man you are.read more
Update: The customer service and the quality of the work is great.The people at the shop are nice, and the place is clean. You can make... an appt online and can pay online. These things don't mean much if the quality of the work is not good. I have always taken my car back to the dealership, but I had an issue with my timing chain so I needed to get it repair locally. These guys did a great job, so I came back to have my rear brakes done and my cooling system flushed. Their customer service and quality of work has made me into a loyal customer. I have an Audi, but I will take our Honda's there as well.read more
Very friendly staff!!
needed to find an auto repair shop for German sports car. very friendly and informative. they seem to adhere to appointment times, which... keeps my overall...read more
Excellent service & competitively priced.Manager is very professional and will stand behind his work.
My vehicle was repaired in a very timely manner at a competitive price. All estimates and payments and approvals can be done online which... makes it very easy to take care of paperwork and get in and out very fastread more
Super friendly and very helpful! Highly recommend for any car troubles!
Excellence when it comes to car care service
Great mechanic shop.
First rate, efficient service!
life savers, my truck was doing something electrical weird. They figured it out, right quick, a couple of days all the parts will be in and... back on the road, yahooread more
Excellent work and very friendly!
D and R has been servicing my car for several years. They’ve taken great care of my car. It’s easy to get an appointment scheduled and the... cost of of service and repairs are fair.read more
He didn't have time to work on the car, however he helped us out when we stopped in by adding some power steering fluid and aired our tire... on it so we could get back home from my daughter taking me to eye Dr. God bless this man for his help, he did not have to do anything at all for us, but HE DID! And he refused payment for it too..read more
Great place kind regards
Always very Good service. But the wait was a bit too long.
Amazing. Son down for college and had a car issue. D&R got it right in and fixed the prob for hundreds cheaper than other quotes. If you’re... a college parent I would trust these guys. Thanks!!!!read more
Very professional
Fantastic service! Customer reps are very helpful. Gave through estimates and began working on my vehicle as soon as my appointment time... arrived. Will be using them again in the future!read more
What great service! Friendly staff, detailed report with recommendations and fast! AND very competitive pricing!
My daughter is a student and took her car in for an oil change and ac repair. Pricing was fair and repair seems to have corrected the... problem. As an out of town parent that gives me some piece of mind.read more
Great staff and friendly service
This place is quick and very professional! I gave a bad rating 1st time I was here; it ended up being me!! Great ladies at the desk. Always... helpful!!read more
Excellent service.
I've always had a good experience at D&R. They are concerned about fixing your vehicle quickly and their personal service is a cut above.... Highly recommend!read more
Friendly customer service and the maintenance was quick both times I went. I would highly recommend.
Did what was needed efficiently -- didn't add unnecessary repairs or maintenance. Excellent service well done.
I had a very positive experience at D&R. The customer service was excellent, and I was in and out with my service in a timely manner.... Brian, who completed my repair, was very friendly. I was told to come back if I ever need anything else, and I definitely will!read more
Good company. Explained what was wrong with my truck and gave me a estimate to fix it fast and friendly service. Will use again
Very well knowledge workers at this facility. Work was broken down very simple and easy to understand. They are just a bit pricey when it... comes to repair cost. But they will get the job done.read more
They fixed my car after it broke down
Good service for a decent price! Good Mechanics! Very thorough!
Great shop . A one stop shop for tour auto needs
Super friendly staff. Very detailed reports with photos and easy to schedule with. Everything is itemized and reviewed in a report that... makes it easy to approve what jobs you would like done, and diagnostic test doesn’t cost an arm and a leg. Go check out their Facebook reviews in comparison to other places in Statesboro- most people only write reviews if they are bad, it says so much that this place has so many positive reviews, and they deserve it.read more
Friendly, speedy, knowledgeable service! Highly recommend.
After three failed attempts by a nearby VW Dealership @ diagnosing and repairing my Beetle (and almost $1400) D&R Intensive Car Care was a... breath of fresh...read more
I am 4 hours away from my son who is in college and had car issues yesterday. Joey gave me the # to a tow truck whom he said would jump my... child off and if...read more
D&R and the staff care about their customers. I love how they send you a text on what is wrong. The way they explain what needs to be... replaced and what needs to be replaced in the near future is the best way to go. The communication between the sales rep and the car owner is the best anyone can ask for. I more than highly recommend D&R to anyone. You will get your car or truck done right the first time every time.read more
True professionals and great customer service!
Mr. Ray and his staff at D&R are the best! Not only do they get the job done in a professional and timely manner, they genuinely care about... their work. I have gotten multiple follow-up messages from Mr. Ray and his staff to check in and see how their work is holding up. Thanks for everything, D&R.read more
Super thankful for D&R who got me in the morning of Christmas Eve!! I was leaving for an 8 hour road trip and my tires started shaking from... all the mud built up from my dirt road. Joey and Brian were a huge help along with their whole team! It’s nice to know there are still businesses who don’t take advantage of you. Thank you x 1000!!! 💙🎄read more
Had a issue with my tail lights on my Dodge Ram. Took it to the dealership and they diagnosed the problem as a bad computer module, not... covered by warranty and almost $1500.00. Took it to the pros at D & R Automotive who found the problem to be a simple short and saved me $1200.00 Thank you Ray, Jody & crew, Merry Christmas.read more
My sons car was not running We thought it was something bad. They hot the car back running in a couple of hours. Very honest people!!!
Seriously so impressed with D&R Car Care. I have been a loyal customer for over 2 years now and have not come across better work or... customer service, even when traveling back home. I've been to places where they throw on charges because they think you are "young & dumb" but I have not once felt taken advantage of at this shop. They're always extremely friendly and are even willing to go in depth with you on your cars report to make sure you know what is wrong and how they're going to fix it, even providing a quote before they do the work! They also took the time to call my grandad who lived out of town and was paying for the work I needed done and let him know all of the things that were wrong & explained it to him in full detail. They even send you a digitized report with pictures of all the issues with absolutely NO pressure to get the work done right then. You can tell as soon as you walk through the door that this is a family-oriented business that provides awesome services with the best customer service. Will continue to come back! Thanks D&R.read more
With out a doubt this has got to be one of the best auto repair places around this area. Just received text from Ray checking to see that... my car was still...read more
Great service and they get the job done right!!
Best around. Great staff, good prices. No run around what it comes to getting your ride fixed!
I love them! They are always so helpful, especially Joey! Great customer service and so friendly! Joey always takes care of me!
Always have a great experience at D&R. I appreciate their help and suggestions. They always do a great job on my car! Will be a customer... foreverread more
If you need an honest, reasonable car repair shop in Statesboro, look no further. I am pleased to give these guys 5 stars. I have an... older PT Cruiser and...read more
Stopped this afternoon without an appointment, to see if they had time later on today to get me in for an oil change. They serviced my car... and handed me the keys back within 20 minutes. AND, while I was waiting, I received a detailed email and text about my vehicle's status. VERY pleased!!read more
My brakes started scraping a few weeks back. Took my jeep to D&R Intensive Car Care to get new brakes. They asked if they could do a full... inspection while they had my jeep. Needless to say, I needed a lot of work. Instead of saying everything was critical and needed to be fixed right away, I was given a timeline of when each repair should be made. The only critical repairs were the brakes and pads. Very nice to go to an auto shop and not be taken advantage of. Their honesty and willingness to work with me was very refreshing. I highly recommend their shop!!!read more
The folks at D&R were SO helpful when my Prius needed a new battery and an oil change. Quick, friendly service. Thanks guys!
As I was traveling through Georgia, D&R was highly recommend when I needed an oil change. D&R staff alerted me to a bulge in one of my... tires and saved me from a disaster happening on my trip. The staff was professional and courteous and replaced my tire quickly and efficiently so I could continue my trip, even though they were very busy. Thank you D&R for all you did.read more
I had an unexpected encounter with this garage recently. I was traveling through Georgia and had a vehicle breakdown. I called AAA for... roadside assistance and towing, and they recommended D&R as the nearest garage that could work on my vehicle. My vehicle was towed there and they did their best to get me back on the road. Unfortunately, the part had to be ordered which required an overnight stay, but they were more than willing to take me to a motel and then come and get me and bring me back to the garage the next morning. Ashleigh was very helpful -- actually, the whole staff was -- but she went above and beyond to help get me out the door and back on the road as soon as possible. These folks were more than helpful to a traveler who broke down more than 500 miles from home. From what I could tell, they have a pretty loyal and dedicated clientele and were very busy when I was there, but they certainly worked me in and did their best to get me back on my way. I appreciate the great work they did. Nothing against them, obviously, but I hope to never have to do business with them again. But if I do find myself in the Statesboro, GA area and need my car worked on, I know where I'm going. Thanks again for all your help for a traveler from Kentucky who was stranded in your area due to a vehicle breakdown.read more
Knowledgeable Staff and Outstanding Service! Highly Recommend!
Affordable, FAST, Very Thorough! The text thing was very cool they sent me a link to what all they had done to my truck while I was waiting
Customer service is awesome!! Our technician, Bob Bazemore, went above and beyond to get BOTH of my vehicles repaired and back to me... asap!
We've never had both vehicles break down within a few days of each other until last week! After checking each vehicle, they texted us an inspection report describing what needed to be done along with photos, which we found extremely helpful! Repair costs were very reasonable.We HIGHLY recommend D&R for all your automotive needs.read more
We've never had both vehicles break down within a few days of each other until last week! After checking each vehicle, they texted us an inspection report describing what needed to be done along with photos, which we found extremely helpful! Repair costs were very reasonable.We HIGHLY recommend D&R for all your automotive needs.read more
Amazing customer service, fair pricing, and never had any issue from their service. I trust them completely with my truck, and I don't... worry about being taken advantage of. They have earned a loyal customer! Thanks Ray and Jodi! Yall are amazing!read more
If there's someone better at diagnosing your car than Ray and his crew, I haven't met them. Trust is a big deal to me, and I never worry... when taking my car here.read more
Every time I go there the staff is always friendly and they always do a good job. I would recommend them to anyone!
Jerry, Ashleigh and the whole crew do a wonderful job. My husband and I both use them and have never had any issues. They do everything... they can to accommodate to you and your vehicle.read more
If you need you ride taken care of go on down there they will get ya fixed up.
I would give this shop a 5 star rating. Our experience was great. They took my truck in almost immediately & completed the job in a... timely manner & the price was right. If u have to wait while they work on your vehicle the shop is very comfortable. They have a TV for your entertainment & free popcorn & coffee & additional drinks to purchase. The staff is very friendly, courteous & professtional. I would recommend anyone to go there for all their car needs. We will use this shop againread more
They were able to squeeze me in on Sat. after Goodyear called them because they were unable to help.They were professional and extremely... personable.Amber even gave me a ride to my mother's house.Very impressed with her people skills and her genuineness.read more
Great services, staff and prices!!!!
Awesome company!!!
Friendly and good honest local people... 🙂 wouldn't taken my car any where else!
Great service at D&R's! Much better than past car shops I've dealt with! Very helpful and friendly! My new car care center! Thanks again!
A little pricey but always reliable. I love the ease of accepting/rejecting services online and having the details sent to my phone.
